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Why Processes Fail Without Ownership and Accountability
“You can own a task without being accountable for the final result,but you can’t be accountable without ensuring someone owns the work.” In every company I’ve worked with, I’ve seen one common pattern: broken processes are rarely about bad design, they’re about unclear responsibility. You can document steps, create flowcharts, or automate half of it,…
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The End of SaaS as We Know It
We’re standing on the edge of a major shift in how we build, use, and even think about software, especially in business. If you’re using an ERP to manage finances, a warehouse management system (WMS) to track logistics, or an EPOS in retail, chances are those tools will look completely different or disappear altogether in…
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The Power of the Few: Why 10% of Employees Often Drive 50% of the Work
I recently got intrigued by this idea: “Out of 100 employees, 10 end up doing over 50% of the work in the company.” It’s a statement I’ve come across in various articles and discussions, so I decided to dig into it myself. The more I researched and reflected on the workplaces I’ve been a part…
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Why Role Clarity Often Fades in Fast-Growing Environments
When a company is in high-growth mode, roles and responsibilities are frequently in flux. More clients, tighter deadlines, and a broader feature set mean everyone is hustling to deliver. Here’s what typically happens: All this hustle is good for the business but can create confusion over “who’s supposed to be doing what.” And when something…
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Why the Product Manager is Like a Mini-CEO
When people say a Product Manager (PM) is the “mini-CEO” of a product, they aren’t just throwing buzzwords around. Think of a CEO’s main responsibilities: steering the company vision, ensuring financial viability, nurturing stakeholder relationships, and keeping the entire company moving in one direction. A great Product Manager mirrors these responsibilities on a smaller scale,…
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Survival is About Strategy, Not Just Strength
Sometimes, success isn’t about having the most resources or being the strongest—it’s about thinking strategically and acting creatively. This is a lesson that small businesses can take to heart, perfectly illustrated by a humorous image I came across recently. In the image, a snake faces a life-threatening situation as a bird prepares to attack. Instead…
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Navigating the Tech World with Wisdom: How Jordan Peterson’s ’12 Rules for Life’ Guides My Role as a CTO
Not long ago, I read a book called “12 Rules for Life” by Jordan Peterson. This book is full of good advice and has really made me think about how I do my job. In my work, I lead a team that develops software. It’s a job that changes a lot and can sometimes be…
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Demystifying GTM and PMF in Software Development
Picture this: It was a crisp morning, and I sat in a conference room, surrounded by eager faces. Our client had just shared their ambitious plans for a new software product, and the excitement in the room was palpable. As a CTO at our software development company, I was ready to dive into the technical…
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Bridging the Gap: Aligning Expectations with Reality in Software Development
In the dynamic world of software development, setting ambitious targets is commonplace, but aligning them with the ground realities of development work is crucial for success. Recently, a CEO of a software development company my good fried work in as technical lead set a bold target for Q3: to sell 500 Man Day Work (MDs).…
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Embracing Operational Excellence: The Key to Sustained Business Success
As I was looking into various resources to expand my understanding of effective business strategies, I came across the compelling concept of Operational Excellence (OpEx). In our fast-paced and ever-evolving business landscape, it’s clear that organizations are in a constant quest to enhance efficiency, improve quality, and outpace the competition. However, OpEx stands out as…